![SPOT Gen3](/getmedia/ff1031b7-ab05-4311-bdd9-1732bb274323/SPOT-Gen3.png?width=369&height=493&ext=.png)
SPOT Gen3
SATELLITE GPS MESSENGER![Get Help](/getmedia/1dd20135-ff0c-45ea-8195-684380ad0d07/get-help-active-menu-icon.png?width=40&height=61&ext=.png)
Get Help
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Documents
![Firmware](/getmedia/2a814807-73a0-4fad-a614-b475b9688bde/firmware-menu-icon.png?width=54&height=46&ext=.png)
Firmware
![Apps](/getmedia/f19521ff-1499-465f-bbed-d5a0f630f3b8/apps-icon-white.png?width=91&height=145&ext=.png)
Apps
LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen3 Support
General
SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.
Why can't I enter my auth code into the SPOT Device Updater?
If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:
- Ensure you are using the cable that came with the SPOT device.
- Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
- Connect the micro USB cable directly to the computer - without using a USB hub.
- Ensure that your computer is current with all OS updates.
- Try using a different computer
If you continue to experience difficulty with your firmware update and sync, please contact us for support.
CALL
Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
877 452 5782
985 327 7500