SPOT Gen4

SPOT Gen4

Global Satellite GPS Messenger
Get Help
Get Help
Documents
Documents
Firmware
Firmware
Apps
Apps

LATEST FIRMWARE

Release Date
2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Get Help  |  Documents  |  Firmware  |  Apps

SPOT Gen4 Support

Messaging

Can I receive notifications or messages on my SPOT Gen4?

No. The SPOT Gen4 is a one way communication device. SPOT notifies friends, family or an international emergency rescue organization with status messages based on situation and need. Ask for Help (or SPOT Assist), Alert SOS, Check In and Track Progress - all with the simple push of a button.  

Before using your SPOT, you enter the content of these messages in your online account.

Need more help?


Contact Us
× Holiday Hours and Closures:
24/12/2024 Closed at 6:00PM (CST/UTC -6)
25/12/2024 Closed
26/12/2024 Open at 07:00AM (CST/UTC -6)
31/12/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.