Contact Sales

Terrestrial Wireless
- Band n53
- XCOM RAN (Radio Access Network)
Band n53

XCOM RAN (Radio Access Network)
Solutions
SOLUTIONS
Globalstar provides solutions that deliver by revolutionizing the way you work in the field and deliver an Always On, Always Connected operation. We assist you in developing a streamlined approach that’s right for your business by customizing the solution you need to be efficient and productive.

Realm Enablement Suite
For your asset tracking and telematics applications that are too important to depend on cellular, Realm Enablement Suite transforms your data at the edge, reducing development time and satellite transmission costs while creating capabilities you never imagined were possible. The application enablement platform gives you the tools to develop AI-enabled applications for driving smart data to your defined telematics and analytics endpoints.

LEARN MORE

Asset Management
Keep track and monitor your fleet and equipment to prevent loss or manage theft alert and recovery. Globalstar products are affordable and offer global coverage which keeps your business connected and moving forward.

LEARN MORE

Personnel Safety & Management
Proactively protect lone and remote workers by providing a layer of security when conducting business outside of cellular range. Ensure safety for all personnel working in the field with PPE that enables satellite connectivity, communications, and one touch emergency response. Proven to save lives when the unexpected occurs.

LEARN MORE

Emergency & Remote Communications
Stay in contact with field personnel and track the location of your physical equipment and assets no matter where they go, especially when local terrestrial infrastructure collapses. Keep your employees safe with a viable means of redundant communication and emergency response.

LEARN MORE

Data Management & Mapping Services
Commercial IoT Satellite Solutions provide automated monitoring and management at a glance with near real-time updates giving you visibility into an entire operation. Maintain and sustain operational efficiencies while strengthening and automating internal processes for continued business growth.

LEARN MORE

Embedded Technology
Embeddable Satellite Transmitters allow developers to rapidly design, develop and manufacture their own satellite OEM products. Integrate Globalstar chipsets into products used for vehicle and asset tracking, animal or wildlife tracking, industrial or agricultural remote data monitoring and reporting. With global coverage well beyond the reach of traditional cellular service, allowing you to transmit data with a solution that is scalable, and requires no additional infrastructure.

LEARN MORE
Products
- Commercial IoT
- SPOT For Business
Products

VIEW ALL PRODUCTS

Commercial IoT
Satellite IoT devices allow you to monitor your business remotely and provide tracking in near real-time on the Globalstar LEO satellite network. Streamline your operation, monitor and manage assets, deliver redundancy to terrestrial communications networks and stay competitive in a connected, global marketplace.

LEARN MORE

Integrity 150

ST150M

ST150M Dev Kit

SmartOne Solar

GSatSolar

SmartOne C

ST100

STX3

SPOT For Business
SPOT Satellite Messengers are affordable and reliable while delivering location-based tracking and messaging in personnel safety management. These devices include life-saving technology, one touch SOS button that connects you with local emergency response teams around the world.

LEARN MORE

SPOT X

SPOT Gen4

SPOT Trace
Industries
Resource Center

Contact Sales

SPOT Trace

SATELLITE TRACKING DEVICE

LATEST FIRMWARE

Release Date
2023/01/18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Trace Support

General

Why can't I enter my auth code into the SPOT Device Updater?

If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:

Ensure you are using the cable that came with the SPOT device.
Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
Connect the micro USB cable directly to the computer - without using a USB hub.
Ensure that your computer is current with all OS updates.
Try using a different computer

If you continue to experience difficulty with your firmware update and sync, please contact us for support.

Need more help?

Contact Us

CALL ☎

For General info and Sales: [+27 11 467 2360]
For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]

Please have your PIN ready when calling.
PIN confirmation is not supported via voice.
Please enter your pin on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST

EMAIL ✉

[email protected]

Physical Address ⛫

17 Rockview Close,
Lone Hill, Sandton, 2062
South Africa