Accessibility

Statement of Commitment:

Globalstar provides reliable access to global voice, text, and data communications to individuals beyond cellular coverage. Globalstar is committed to providing a barrier-free environment for all employees, customers, and other stakeholders.   

Globalstar is committed to adapting, reviewing, and amending policies and practices going forward to ensure we are integrating feedback received and ensuring accessibility to all.

Feedback:

Globalstar customers and employees have access to our Accessibility Advocate via the Accessibility Feedback Process.  Feedback, comments, and suggestions are monitored and reviewed continuously.

Please contact us in one of the following ways:

Telephone:  1.855.919.6302 - Monday to Friday; 8am to 5pm (Eastern Time)

Email: [email protected]

A representative will answer your feedback via email within five (5) business days.

Anonymous feedback is welcomed. For a description of our feedback process in an alternative format, please contact us via one of the methods provided above.

The person at Globalstar responsible for receiving feedback is the Accessibility Advocate. The Globalstar Accessibility Advocate is Laurent Desmet, Director of Customer Relations.

When contacting Globalstar, you agree to the collection, use and storage of your personal information provided to us for the purpose of responding to you and improving our services. You can view our Privacy Policy for additional details on how Globalstar manages personal information.

Employee Feedback:

Employees of Globalstar may contact the Accessibility Advocate by email at [email protected].

Globalstar’s Multi-Year Accessibility Plan

Globalstar believes in equal opportunity and is committed to providing a barrier free environment that allows all people to maintain their independence and dignity.

As an organization, Globalstar strives to meet the needs of individuals with disabilities in a timely and effective manner.

Globalstar Progress:

Training: Globalstar provides accessibility training to all employees and team members, including anyone involved in developing Globalstar policies.

Recruitment, Assessment, & Selection Process: Globalstar is an equal opportunity employer that values diversity in the workplace. Reasonable accommodation is available to candidates throughout the hiring process, upon request.

Web Content Accessibility: Globalstar continues to work to meet the Web Content Accessibility Guidelines WCAG 2.0, level AA standard requirements ensuring Globalstar web content is accessible to all.

The Built Environment: Globalstar does not have public-faced storefronts for our users or other customers to access.  The majority of our Globalstar employees work from home. Yet, Globalstar continues to assess our employees’ accessibility needs, incorporating accessibility into our policies, procedures, training, and best practices.