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General
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Get Help
General Support
Billing
How can I make a payment?
Globalstar Legacy Products
- Login into My Account
- Select My Billing
- Click Pay Now
SPOT
The credit card on file for your SPOT account will be automatically charged monthly or annually depending on your service plan.
Commercial IoT
- Login into My Account
- Hoover over Billing and select Billing History
- If there is an outstanding balance, you will have the option to Pay Now
Sat-Fi2
- Login into My Account
- Select Settings & Billing
- Select Billing & Payments
- If there is an outstanding balance, you will have the option to Pay Now
Notes:
*If the payment information has been saved on file, the saved account will be billed every month days after the statement date.
**If it is necessary to update the payment information to process a payment, you may update your payment information from the Settings and Billing tab.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.