General Support

Activating a SPOT Device

Activate your first SPOT device or add additional devices to your My Account.

Check List:

• ESN and Authorization code of the device
• A valid credit card
• Emergency Contact information

Step 1: Must have an existing My Account to begin activating your SPOT device(s).

• Click here for instructions on how to create a My Account

Step 2: Log in to your My Account

• Go to www.findmespot.com, click on My Account and Login (top right corner)
• Log in using your My Account credentials

Step 3: Begin activating your SPOT device by completing the setup

• ESN and Authorization code of the SPOT device will be needed 
  • SPOT X - ESN and Authorization code can be found on (a) the device packaging box (b) within the Systems Settings section of the device or (c) on the back of the device
  • All Other SPOT products - ESN and Authorization code can be found on the device packaging box or in the battery compartment of the device
• Enter your personal or business information, click NEXT
• Select your plan, click NEXT
• Select the Mapping plan, click NEXT
• Select any additional features (make sure to Accept or Decline each), click NEXT
• Add your Emergency Contact information (must not be the same as your personal contact information already entered), click NEXT
• Add the credit card details and Confirm the "terms and conditions"
• Select SUBMIT PAYMENT

Step 4: You are now ready to setup your SPOT device settings and features. 

• Click here for help with making changes to your SPOT devices and My Account

For activating additional SPOT devices to an existing account, click here.