General
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General Support
SPOT For Business My Account
View/Edit SOS Contacts (if applicable)
View/Edit Emergency contacts and additional information to assist in case of an SOS rescue attempt
Click on the SOS bar to view or edit the emergency contacts and/or additional information
- The Search and Rescue team will attempt to make contact with the registered owner, primary emergency contact and/or the secondary emergency contact
- The SAR team will use the information provided by the device, emergency contacts and the additional information provided to assist in case of a rescue attempt
- Add/edit the information required and click on SAVE
Note: if you are lending your SPOT device to someone else, an option to change the emergency information in this section is available by clicking in the check box (shown below)
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Holiday Hours and Closures:
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500