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General Support
Usage
Are seasonal plans offered by Globalstar?
While you do have the option to submit payment both monthly and annually, all Globalstar service plans require a 12-month minimum commitment.
However, for SPOT X we offer Flex plans which allow the customer to activate their SPOT X device for 1 month. The customer will need to pay the annual Flex charge in the amount of $24.99 to take advantage of our seasonal plans for SPOT X.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.