
SPOT Trace
Satellite Tracking Device
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Firmware

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LATEST FIRMWARE
Release Date1/18/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Trace Support
General
What apps are compatible with my device?
SPOT offers the SPOT app that is available for Android and Apple iOS.
The SPOT X app is intended for use only with the SPOT X with Bluetooth® Wireless Technology.
For more information on the SPOT X, please visit:
https://www.findmespot.com/en-us/products-services/spot-x
The SPOT App is a mobile application that lets you view your SPOT messages, show your track points, or monitor assets on a smart phone or table. For more information on the SPOT app, please visit the link below.
https://www.findmespot.com/en-us/spot-apps.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.