SPOT Trace
Satellite Tracking Device
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LATEST FIRMWARE
Release Date1/18/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support
General
Will I have to reset Trace tracking after 24 hours?
No. Once powered on, the SPOT Trace will track continuously until the device loses power, batteries are exhausted, or the device is powered off.
When the Trace detects that it has not moved for 5 minutes, the SPOT Trace will enter rest mode and will not send GPS locations. Tracking will automatically resume when motion is detected.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500