![SPOT Trace](/getmedia/b56fc3f0-1b59-4edd-8375-a878c0b4ae83/spot_trace_ecom.png?width=369&height=493&ext=.png)
SPOT Trace
DISPOSITIVO DE RASTREIO SATELITAL![Get Help](/getmedia/1dd20135-ff0c-45ea-8195-684380ad0d07/get-help-active-menu-icon.png?width=40&height=61&ext=.png)
Ajuda
![Documents](/getmedia/13e688e6-46b1-4e31-b4c6-7d3e9877fd7a/documents-menu-icon.png?width=41&height=54&ext=.png)
Documentos
![Firmware](/getmedia/2a814807-73a0-4fad-a614-b475b9688bde/firmware-menu-icon.png?width=54&height=46&ext=.png)
Firmware
![Apps](/getmedia/f19521ff-1499-465f-bbed-d5a0f630f3b8/apps-icon-white.png?width=91&height=145&ext=.png)
Aplicativos
ÚLTIMO FIRMWARE
Data de Lançamento18/01/2023
Versão Firmware
2.0.2
Versão Atualizador do Firmware
2.11.1
Atualizar Firmware >>
Suporte SPOT Trace
Geral
Why can't I enter my auth code into the SPOT Device Updater?
If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:
- Ensure you are using the cable that came with the SPOT device.
- Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
- Connect the micro USB cable directly to the computer - without using a USB hub.
- Ensure that your computer is current with all OS updates.
- Try using a different computer
If you continue to experience difficulty with your firmware update and sync, please contact us for support.
TELEFONE
Contactar o serviço de apoio ao cliente: Segunda-feira das 13h a sexta-feira às 23h (UK Time), incluindo feriados:Por favor, tenha seu PIN em mãos quando ligar.
A confirmação do PIN não funciona via voz. Digite seu PIN no teclado de discagem do telefone.
Seu PIN pode ser encontrado fazendo login em Minha Conta.
+351 800 181 029 (chamada gratuita)