SPOT X

SPOT X

2-Way Satellite Messenger
Get Help
Get Help
Documents
Documents
Firmware
Firmware
Videos
Videos
Apps
Apps

LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Get Help  |  Documents  |  Firmware  |  Videos  |  Apps

SPOT X Support

Firmware

PC not recognizing my SPOT X

  • Ensure USB cable is connected to both the PC and SPOT X
  • If still not recognizing, attempt a Hard Reset. Click here for the Hard Reset instructions
  • If still not recognizing, try using a different USB port on the PC
  • If still not recognizing, try using a different USB cable and/or PC
  • If still not recognizing, try rebooting both the PC and the SPOT X

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.