SPOT X

SPOT X

2-Way Satellite Messenger
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LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
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SPOT X Support

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SPOT X Support

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General

Messaging

SOS

Tips for SPOT X

  • SPOT X needs a clear view of the sky with no obstructions. SPOT X is not reliable at the bottom of a deep canyon, in a cave, in an abyss, or in very dense woods.
  • Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. You can view your sent messages in your SPOT My Account.
  • Test your SOS before heading out in SPOT My Account.
  • For troubleshooting common issues, try a Hard Reset by following these steps:
    • Firmly press & hold the Power and Select Button for 12 seconds.
    • Let go when the screen goes blank.
    • The SPOT X logo should be displayed on the screen.

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Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.