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Terrestrial Wireless
- Band n53
- XCOM RAN (Radio Access Network)
Band n53

XCOM RAN (Radio Access Network)
Solutions
SOLUTIONS
Globalstar provides solutions that deliver by revolutionizing the way you work in the field and deliver an Always On, Always Connected operation. We assist you in developing a streamlined approach that’s right for your business by customizing the solution you need to be efficient and productive.

Realm Enablement Suite
For your asset tracking and telematics applications that are too important to depend on cellular, Realm Enablement Suite transforms your data at the edge, reducing development time and satellite transmission costs while creating capabilities you never imagined were possible. The application enablement platform gives you the tools to develop AI-enabled applications for driving smart data to your defined telematics and analytics endpoints.

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GPS Asset Tracking Equipment & Services
Keep track and monitor your fleet and equipment to prevent loss or manage theft alert and recovery. Globalstar products are affordable and offer global coverage which keeps your business connected and moving forward.

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Personnel Safety & Management
Proactively protect lone and remote workers by providing a layer of security when conducting business outside of cellular range. Ensure safety for all personnel working in the field with PPE that enables satellite connectivity, communications, and one touch emergency response. Proven to save lives when the unexpected occurs.

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Emergency & Remote Communications
Stay in contact with field personnel and track the location of your physical equipment and assets no matter where they go, especially when local terrestrial infrastructure collapses. Keep your employees safe with a viable means of redundant communication and emergency response.

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Data Management & Mapping Services
Commercial IoT Satellite Solutions provide automated monitoring and management at a glance with near real-time updates giving you visibility into an entire operation. Maintain and sustain operational efficiencies while strengthening and automating internal processes for continued business growth.

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Embedded Technology
Embeddable Satellite Transmitters allow developers to rapidly design, develop and manufacture their own satellite OEM products. Integrate Globalstar chipsets into products used for vehicle and asset tracking, animal or wildlife tracking, industrial or agricultural remote data monitoring and reporting. With global coverage well beyond the reach of traditional cellular service, allowing you to transmit data with a solution that is scalable, and requires no additional infrastructure.

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Products
Products

VIEW ALL PRODUCTS

Industrial IoT Asset Tracking
Satellite IoT devices allow you to monitor your business remotely and provide tracking in near real-time on the Globalstar LEO satellite network. Streamline your operation, monitor and manage assets, deliver redundancy to terrestrial communications networks and stay competitive in a connected, global marketplace.

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RM200M

RM200M Dev Kit

Integrity 150

ST150M

ST150M Dev Kit

SmartOne Solar

GSatSolar

SmartOne C

ST100

STX3

STX3 Dev Kit

SPOT Satellite Devices
SPOT Satellite Messengers are affordable and reliable while delivering location-based tracking and messaging in personnel safety management. These devices include life-saving technology, one touch SOS button that connects you with local emergency response teams around the world.

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SPOT X

SPOT Gen4

SPOT Trace

Voice & Data
Globalstar provides reliable and portable satellite communication solutions that keep you connected in areas without cellular coverage. Check in via talk, text or email and relay important information quickly, or trigger Search & Rescue services in the event of an emergency from your vehicle, vessel or building.

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GSP-1700

GSP-1600
Industries
Resource Center

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SPOT X

2-Way Satellite Messenger

LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Firmware

Syncing Issues

Disconnect the cable from the both the PC and SPOT X
Attempt a Hard Reset. Click here for the Hard Reset instructions
Verify that the SPOT is not processing data (tracking, sending messages, fetching, etc)
Verify the cable is firmly connected to both the PC and SPOT X
Look out for one or all of the following errors on your SPOT X or in your SPOT My Account:
- Verify the Country code is entered (1 for US) and not the Area code for the Contact information on the SPOT X Contacts section
- Verify that no special characters are used in the Predefined Messages. Accents are commonly used in foreign languages; these may be causing Sync issues
- Verify there are no duplicates in Contacts or Predefined messages
A Factory reset may be needed if you are still unable to perform a Sync. See instructions here for completing the Factory Reset.
If you are still unable to perform a Sync, you may try removing all Contacts, Predefined Messages and Waypoints from your SPOT My Account before attempting the Sync

Need more help?

Contact Us

CALL

Phone support is available Monday to Thursday 24hrs CST.
Friday: 12:00AM to 10:00PM CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Chat with an Agent

Chat Support is available in English. Additional languages are supported using machine translation.

Service cancellations and payments are not supported via chat.

Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.