SPOT X
2-Way Satellite Messenger
Get Help
Documents
Firmware
Videos
Apps
LATEST FIRMWARE
Release Date8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
General
How SPOT works?
SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world. These frequencies are just above the GPS L1 frequency (1575.42 MHz) used by many aircraft navigation systems. When the SPOT product transmits, there is the possibility of interference even though both the SPOT device and the aircraft navigation/communication systems meet all FCC regulatory requirements for interference.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500