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Shipping & Returns
QUESTIONS AND ANSWERS
How do I return my unopened hardware?
Contact Globalstar Customer Relations at customerservice@globalstar.com. Provide your ESN, Order ID number and date of purchase/activation along with your customer information. Globalstar Customer Relations will assess the return and provide you with the necessary information regarding your return request. Customer is responsible for return freight arrangements and costs. Collect shipments are not accepted. All returns must include the RMA (Return Merchant Authorization) number prior to shipping. Items returned without a RMA number will be refused. Allow 4-6 weeks for your credit card statement to reflect the refund.
When will my purchase arrive?
Shipping is based on a combination of weight and destination. Orders will be processed and generally shipped in 1-2 business days, via Ground delivery, pending stock availability. Orders will generally arrive within 3-9 business days, based on ship address location. Any change requests after your order has been submitted cannot be guaranteed.
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For General info and Sales: [+27 11 467 2360]For Technical Support and dialing from RSA: [080000SPOT]
For Technical Support and dialing from outside RSA: [+353 94 950 5096]
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EMAIL ✉
salesAfrica@findmespot.comPhysical Address ⛫
17 Rockview Close,Lone Hill, Sandton, 2062
South Africa